Frequently Asked Questions
- What is your Returns & Exchanges policy?
- What should I do if a product is being recalled?
- My item is under warranty. Do I call Spotlight or the manufacturer?
- What should I do if my product is faulty?
- Am I able to exchange or return an item? What's the process?
- What if I cannot get my return to a store?
- How do I return or exchange big and bulky items such as 2 metre curtain tracks?
- How do I return a product ordered from Spotlight online?