To exchange or return an item simply return the product to a Spotlight store along with proof of purchase (Your tax invoice or purchase receipt). We'll then assess your items and once approved allow the exchange. Items must be in their original packaging and suitable for resale. Manuals, packaging and accessories must accompany electronic products.
If your return is a change of mind return, we may, at our discretion, request and record your ID and personal information. Any personal information you provide will be managed in accordance with Spotlight’s privacy policy which can be viewed at https://www.spotlightstores.com/sg/privacy-policy
If you are unable to access a Spotlight store, please contact us.