I want to buy or have bought an item online. How can I claim the Bargain Guarantee? The Bargain Guarantee is not available for online purchases at this time. Related articles What benefits do I get as a Spotlight VIP Club member? What are the Terms & Conditions* of and exclusions from the Bargain Guarantee? How can I claim my 10% Bargain Guarantee reduction? How do I sign up for VIP Membership? What is your Returns & Exchanges policy?